Terms & Policies
Effective Date: March 1, 2026 · Last Updated: March 18, 2026
By accessing or using MYstudio ("we," "us," "our"), you agree to these terms and acknowledge our privacy practices described below.
Privacy Policy
1. Introduction
MYstudio is an AI-powered product photography service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using MYstudio you consent to the practices described here.
2. Information We Collect
A. Information You Provide:
- Account Information — name and email address when you sign up.
- Product Images & Inputs — the photos you upload, product type, product description, brand colors, creative direction settings, and any other metadata you submit.
- Payment Information — processed by our third-party payment provider (AllPay). We do not store your full credit-card or bank details; we receive transaction confirmations only.
- Communications — messages you send us via email or support channels.
B. Information Collected Automatically:
- Usage Data — features used, tracks selected, jobs submitted, brand profiles saved, timestamps.
- Device & Log Data — IP address, browser type, operating system, referring URL.
3. How We Use Your Information
- To provide the service — your images, prompts, and creative direction are processed by our AI pipeline to generate your photos.
- To improve the service — we analyze usage patterns to fix bugs and enhance features.
- To communicate — service notifications (job complete, download ready), support responses.
- To process payments — facilitate credit purchases and manage billing.
- Security & compliance — fraud prevention, enforcing these terms, legal obligations.
4. How We Share Your Information
We do not sell your personal information. We share data only as needed:
- AI Service Providers — your images and prompts are sent to third-party AI models (Google Gemini, fal.ai, FASHN.ai) solely to generate your photos. Your content is not used to train their public models under our enterprise terms.
- Cloud Storage — generated photos are stored on Supabase (backed by secure cloud infrastructure) for delivery.
- Payment Processor — AllPay handles payment collection. We do not store card details.
- Legal Requirements — we may disclose information to comply with law, protect our rights, or ensure user safety.
- Business Transfers — in the event of a merger, acquisition, or sale, your data may be transferred as part of the transaction.
5. Data Retention & Deletion
Uploaded images are retained only for the duration of processing. Generated photos are securely stored in your personal Gallery. Account data is retained while your account is active. You may request deletion of your personal data by contacting us at the email below.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Children's Privacy
MYstudio is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child has provided us with personal information, we will promptly delete it.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the service after changes constitutes acceptance.
Refund Policy
MYstudio is an AI-powered photo generation service. All sales are final. Once you submit a job and payment is processed, we begin generating your photos using AI models and cloud compute resources.
No refunds are offered for completed or in-progress sessions. This includes:
- Photos that have already been generated and delivered
- Jobs that are currently processing
- Dissatisfaction with AI-generated results (style, composition, or quality)
- Duplicate or accidental purchases
We recommend reviewing your inputs (product images, descriptions, creative direction) before submitting. Our AI Director generates prompts based on what you provide — better inputs typically yield better results.
Free Trial. We offer 1 free watermarked photo to new users to test the service capability before purchasing a package.
In exceptional cases (e.g., technical failure on our side preventing delivery, or duplicate charge due to system error), contact us at support@mystudio.ai with your job ID. We will review on a case-by-case basis.
Terms of Service
Service. MYstudio provides AI-generated product and fashion photography. You upload product images and metadata; we generate professional photos using AI models and deliver them to your Gallery.
Pricing & Payments. Prices are listed in Israeli New Shekels (ILS). Payments are processed securely via AllPay. You are responsible for any applicable taxes.
Your content. You retain ownership of your uploaded images. By submitting, you grant us a limited license to process them solely for generating and delivering your photos. We do not use your content for training or any other purpose.
Generated photos. Output photos are licensed to you for commercial use (e-commerce, social media, advertising). You may not resell raw outputs as a standalone product or use them to train competing AI models.
Prohibited use. Do not upload content that infringes others' rights, is illegal, or violates platform policies. We reserve the right to refuse or cancel jobs that violate these terms without refund.
No warranty. The service is provided "as is." We do not guarantee specific aesthetic outcomes. AI generation is non-deterministic — results may vary.
Limitation of liability. Our total liability is limited to the amount you paid for the affected session. We are not liable for indirect, incidental, special, or consequential damages arising from use of the service.
Governing law. These terms are governed by the laws of the State of Israel, without regard to conflict of law provisions.
Usage Guidelines
For best results: use high-quality product images (clear, well-lit, minimal clutter). Provide accurate product type and description. Our AI Director uses this to generate scene prompts. Optional fields (style preset, mood, background) help tailor the output.
Processing time varies by session size. Most jobs complete within a few minutes. You will find your generated photos in your personal Gallery.
Contact Us
If you have questions about these policies or your privacy, contact us at: support@mystudio.ai